Frequently Asked Questions
Everything you need to know about your gear and orders.
What is the standard shipping time for sports equipment?
Most orders are processed within 24 hours. Domestic shipping typically takes 3-5 business days, while international delivery can take 7-14 business days depending on your location.
Can I return a product if it doesn't fit?
Yes, we offer a 30-day return policy on all apparel and footwear. Items must be in their original condition with tags attached to be eligible for a full refund.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts, as sizing can vary between different athletic brands.
Do you offer a warranty on high-performance gear?
All CBH Shop equipment comes with a 1-year manufacturer warranty covering defects in materials and workmanship under normal athletic use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Do you provide bulk discounts for sports teams?
Yes, we offer special pricing for schools, clubs, and professional teams. Please contact our sales department at [email protected] for a custom quote.